Article contributed by Brett Burgess. We have been looking at the key obstacles in the buyer’s mind which we need to answer before we can progress the sale. The first …
Better Business
“Deep and Wide” Referrals
Article contributed by Brian Noble. I was asked for tips on finding lots of quality referrals; a BNI Blog search gave four pages with some fabulous networking tips but nothing …
Article contributed by Dr. Ivan Misner. Developing an effective word-of-mouth strategy that results in a strong referral-based business takes endless time, energy, effort and, above all, commitment. The actions and …
Article contributed by Dr. Ivan Misner. The foundation of any word-of-mouth marketing effort is people. Your sphere of influence represents the overall number of people with whom you network. These …
Make no assumptions
Article contributed by Dr. Ivan Misner. Many people make the fatal mistake of assuming that others know a lot about their business. I heard a florist tell a networking group, …
Article contributed by Jasbindar Singh. 1. Employee engagement is a three-way process and requires responsibility, accountability and ownership from employer, employees and the organization. We talk about employee engagement including …
Before you give feedback 1. Be clear about your intention in giving the feedback. Keep it constructive and “clean.” Don’t “contaminate” with indirect, implied or mixed messages. 2. Make sure …
Why ‘thank you’ is a good referral quality control habit
“I would maintain that thanks are the highest form of thought, and that gratitude is happiness doubled by wonder.” ~G.K. Chesterton How often do we say ‘thank you’ for a …
Fiona Powell and I presented a Public Relations and Social Media Workshop in Auckland and Hamilton yesterday to a combined audience of about 140 people… It was during that presentation, …