Communication…
…well lack of it!
Two members that I have contacted, for the first time over three weeks ago, so far have not sent me any type of reply. And I’m not talking about just sending an email here.
I have sent them a number of emails, text messages and a phone message.
Now it might be that they don’t think a reply is required, they have no time, or that they just aren’t interested enough.
There could be many reasons as to why I haven’t heard a thing from them. It’s even possible that you can think of a good reason yourself.
But, have you, and more importantly have they, thought about the comeback of no reply more deeply?
What does no response really mean?
Does it even matter?
Well the BIG answer is – yes it does!
When I say, yes it does, the reason is massive. But, it’s to them, not me.
As, long term, they will get fewer referrals.
But why, you may be thinking.
Know, Like and Trust.
If you are going to be referred confidently, your fellow members need to: Know you, Like you, and to Trust you.
What no communication means is that they don’t know if you will contact the person that they could refer to you.
They have no evidence that they can trust you to do so.
So, they don’t (refer you).
Which means for the best results, and the most referrals that you will receive, you need to communicate on every single occasion and without any delay.
Even if you are busy or because what you have been asked is not really for you, you must reply.
But, be careful, as to what you say.
And, here are a couple of examples: ‘I’m too busy’, could simply mean I’ve no time for any more work. The result could be fewer referrals. ‘Not my sort of job’, can mean other referrals lost; unless you explain why and do your best to help them with their referral. Recommend someone good who could do it.
Good communication is essential to build Know, Like and Trust with your fellow BNI members and have your referral rate grow and be better.
Who should you reply to today?
