Article contributed by Geoff Kirkwood.
This is a 2-3 minute activity that involves those at the meeting.
You will need to read it through beforehand and be prepared. What you say out loud to the group is in larger type in bold.
Purpose: To highlight other places to find referrals.
Requirements: – Nil.
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Start by reminding the members…
Last week we talked about asking our best customers for referrals.
How many of you tried it during the week? Let me see a show of hands?
Can anyone else suggest a vast network of people that most of us have and yet few tap into?
Seek responses and repeat any you get.
The network I am thinking of is “family”. How many of you have family living in the same country as you?
Most of us are blessed with family, most of who work for someone or for themselves.
Ask yourself the following questions….
1. Have any of them bought a house in the last 12 months?
2. Did they use your chapter mortgage broker/provider?
3. How many of them sent flowers, booked travel, bought cars, arranged insurance, purchased a mobile phone or computer?
4. Did you introduce them to the chapter member who provides these services?
Many of us overlook our family as a source of referrals.
So let me ask another question?
How many of you have heard a family member at a recent family get-together complain about poor quality service or product?
Let me see a show of hands?
Never forget these words…
When someone else complains, you are standing in the middle of a referral!
