Comments on: How Much Money Are You Losing?

By: Wilma Ham

Wilma Ham — Wed, 14 May 2008 03:52:48 +0000

Haha, good points! How true and how little do they know.
However we have a chance to observe ourselves via this post and blog or are we turning our back to this one?
I will certainly have a look at my customer service.
Thanks Clive.

By: Graham Southwell

Graham Southwell — Mon, 12 May 2008 20:00:24 +0000

I agree- at the Small Business Expo in Auckland a few weeks ago I observed an exhibitor sitting at a desk, facing a wall – with her back to the passing public! Never mind asking the right questions – not many people want to talk to the back of someones head!
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