Comments on: A simple idea on how to create a great customer experience

By: Tony Hailwood

Tony Hailwood — Mon, 19 Mar 2012 04:08:52 +0000

Timing is always perfect Mark

Keeping a clients experience enjoyable and stressfree when it comes to their financial situation is what we have focused on since you brought to our attention the importance of their experience.

It has impacted very positively on the type of referral business we now recieve through our clients and we continue to grow in a market where many businesses are working hard just to maintain heads above water.

If we hadnt learned the art of experience selling we wouldnt be enjoying this success.

Looking forward to your next gem and even greater success. In the meantime I will give the team a gentle reminder on the importance of the client experience at our next sales meeting.

By: Paul Meyer

Paul Meyer — Fri, 16 Mar 2012 02:15:40 +0000

Thanks Mark

It’s quite a few years since you trained me as a Life Coach but I still remember the “experience”.

Nice web site and I’ve subscribed to the updates.

Stay enthused 🙂

Paul Meyer

By: Graham Southwell

Graham Southwell — Fri, 16 Mar 2012 02:04:52 +0000

Thanks Mark,
Welcome to the BNI blog and thank you for this contribution – which has today gone out to all 130 chapters as a suggested Education Workshop for next weeks meeting. I look for reading more of your articles on the blog as we go forward from here.
Kind Regards,
Graham