The latest issue of Successnet – BNI’s international newsletter; contains an article by Brian Tracy. In this article Brian talks about the qualities of a great leader and how the secret of successful teams is to support your team. What he is talking about of course is Servant Leadership – something that is becoming something of [...]
I’ve always maintained that the key to unlocking word of mouth is reciprocity – what we do for other people and how much personal effort we put into it. The recent fiasco with BP shows that word of mouth is also generated by the things we don’t do…
BP doesn’t check water levels of vehicles on [...]
This weeks offering from Wilma of Women Like Me is particularly touching. It talks about the comfort that is to be found in reaching out and being in relationship with others. It is written from a womens perspective – but is equally relevant to us guys as well. At the end of the day - it is [...]
Have you received a referral that, even as it’s incoming, you know is going to be a dead loss?
Of course, sometimes we jump to incorrect conclusions, which in itself can scupper any value the referral would have had.
But mostly, if it is a weak referral, my bet is that it doesn’t leave you with many [...]
This is a remarkable video – well worth the listening to if you are interested in where we are heading. It was prepared by the UK branch of Dorling Kindersley Books and produced by Khaki Films (http://www.thekhakigroup.com/). It was originally meant solely for a DK sales conference, however the video was such a hit internally [...]
