Our mothers taught us right when they asserted that ‘manners maketh the man / woman’. Manners also maketh the business. Not only are manners important socially, but they can make a big difference to your business.
When you recieve a referral you probably say ‘thank you’ at the outset, but do you go back and say ‘thank [...]
Aristotle said, “We are what we repeatedly do”. Excellence, then, is not an act, but a habit.
What habits have you created around your referrals business?
The first habit that every business person should have is the habit of tracking. Business owners and sales professionals should be tracking all of their sales activities as well as having [...]
A common networking theory is that ‘everybody’ is separated from one another by just six degrees of separation but, like the tooth fairy, it’s a complete myth – only less profitable.
Business referrals and word of mouth don’t just happen because we’re all ‘connected’ somehow; they come about through focussed effort.
In the 1960s and 1970s researcher [...]
