Manners maketh the business

Our mothers taught us right when they asserted that ‘manners maketh the man / woman’. Manners also maketh the business. Not only are manners important socially, but they can make a big difference to your business.
When you recieve a referral you probably say ‘thank you’ at the outset, but do you go back and say ‘thank [...]

The real meaning of ‘Givers Gain’

I’m speaking at the BNI Big Breakfast in Wellington next week about Givers Gain – about real reciprocity – how it’s a powerful technique of ‘influence’ and how when used properly it can make everybody want to do business with you. The beauty of it is that it won’t cost you a cent.
Let me spill [...]

Giving referrals is a state of mind

If you give, you will receive. The logic is simple. If we all focussed on giving, we would all be receiving. The challenge is in the giving. How do you get better at it?
Being a good referral giver is simply a state of mind. It’s a habit.
Here are four tips to becoming a more effective giver [...]

Givers Gain

My enquiry into leadership has led me to ‘The Art of Loving’ by Erich Fromm.  Fromm is one of the major figures in the field of psychoanalysis – and the book is an investigation into the role of love as the ultimate need and desire of all human beings.  It is his comments on ‘Giving’ [...]