Why ‘thank you’ is a good referral quality control habit

“I would maintain that thanks are the highest form of thought, and that gratitude is happiness doubled by wonder.” ~G.K. Chesterton
How often do we say ‘thank you’ for a referral?
Not only is a ‘thank you’ good manners, it raises you in the esteem of others.
‘Thank you’ is also a great form of quality control. [...]

Have you thought of using key messages in your networking activity?

Fiona Powell and I presented a Public Relations and Social Media Workshop in Auckland and Hamilton yesterday to a combined audience of about 140 people… It was during that presentation, when I was talking about ‘key messages, that I realised key messages may be a useful tool for your BNI activity.
A key message is public [...]

Good referrals don’t happen by accident

Instead of waiting for an opening to refer a member in your chapter, why not deliberately set out to create those opportunities on their  behalf?
Let me explain.
I have a client who has a very strong sales programme, but the company’s marketing is a bit thin on the ground.
I was brought on board when the sales [...]

We are what we think about

What do you think about most?
Take a moment to list what most dominates your thoughts…
I ask this question, because in the words of The Roman emperor Marcus Aurelius: “A man’s life is what his thoughts make of it”.
If our thinking is dominated by ‘how swamped with work we are’, we will live life overwhelmed. If [...]

Could lack of “self awareness” be holding back your career?

Jane is a highly intelligent, capable and “take charge” leader.  The problem is no one really wants to work with her!  The level of churn, “grizzle” and disengagement in her team is extremely high. According to Jane the problem is “those people” – the finger is definitely pointing elsewhere and the situation has little to [...]