The best way to get a referral is to earn it. How do you earn it? WOW your customers. Give them incredible service that they just have to tell others about.
On the blog Jacob Morgan’s Blog on Social Media, Technology, Marketing, and Life, Morgan compiles a great list of examples of exceeding customer expectations.
You tell [...]
Have you ever read the book, “Who Moved My Cheese?” by Spencer Johnson, M.D?
The book is a short parable that deals with four characters – two mice named ‘Sniff’ and ‘Scurry’ and two mini-humans, ‘Hem’ and ‘Haw.’ They all live together in a maze, and spend their time looking for cheese. They all find this [...]
Managing time is the one of the biggest challenges for any business owner… the ‘to do’ list is infinite… and there are lots of different hats to wear if you’re just starting out or if you’re a solo-preneur.
The system that works for me is ‘chunking’ my activities together in an organised way. When I stray [...]
I was recently speaking with an elite footballer who plays in a national code and he was saying how competitive it is and how much time and effort they have to put into it.
After the conversation finished, I saw a correlation between athletes and business.
I have concluded there are four types of athletes:
Casual Athlete – [...]
You have your 10-minute coming up and the Education Coordinator asks you to fill out a biography sheet, so you fill out the obligatory spaces on the form: spouse, children, animals, hobbies, other interests, burning desire, something no one knows about you. Then, if you are lucky and the treasurer can read your handwriting, it [...]
